Limit the number of downloads per order

Control how many times or until when customers can access files


Last Update 5 months ago

To limit access to files, you can set up two types of limits on Filemonk. Click Settings in the left menu bar, and then head over to "Download limits" to set them up.

1: Limits

Max. number of downloads per file - limit how many times a customer can download their files
No. of days available to download - limit the number of days downloads are available for after they place their order.

Leave them blank to allow unlimited access.

2: Error message

Enter an appropriate error message here to let customers know that they hit their limits.

3: Show limits on Download page
Enable to add sections of text informing customers of the exact limits on the Download page.

If you run into any issues, please reach out to me via the Support widget or at [email protected]

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